Frickin’ Frackin’ iPads

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My sons seemed a bit underwhelmed when they opened their new iPads on Christmas morning. I mean, they appreciated them, they are gracious kids, but there were so many new toys to focus on. Pokemon figures, Kirby figures, books and art supplies. They rushed from the room to play with toys, and stayed up there for several hours, getting along and having fun together. It was a veritable Christmas miracle.

And so, the iPads remained untouched most of the day, still in their packages. I’d kept the receipt, of course, the one that showed the warranties I’d purchased for far too much money. I cleaned the house, had a short nap, cooked lunch with my boyfriend. After lunch, the kids wanted to play video games, and they spent a few hours playing Kirby Star Allies, their current favorite. That’s the game the toys they were playing with came from. It was around dinnertime they wanted to use their new IPADs finally.

“Okay!” I responded with enthusiasm, glad they were remembering their most expensive gift. “Just give me a few minutes to set them up!”

I opened the packaging on the first one, pulled off the plastic pieces, set aside the instructions, assembled the charger and plugged it into the wall. I pushed the bottom button and the white apple icon showed up on the screen. Technology has come a long way since I was a kid, I thought.

I followed prompts, indicating English as the language of choice and that we resided in the United States. Then the iPad instructed me to hold my own iPhone over the iPad so that it could connect to my account through the Wifi and download my information automatically. A few minutes later, the iPad mirrored my phone itself, complete with text messages and call history, a larger replica of my phone. Which was cool, except I didn’t want an iPad for me, but for my son. I looked up a series of prompts on how to create a family account for my child, and began following those instructions. And about ten minutes later, it needed me to verify a text message code sent to my phone and then enter it onto the iPad so that I could prove that I was the parent. But the text never came. After some investigation, I realized that the text had been sent to a phone number that I hadn’t used in over 8 years and no longer had access to. Aargh!

So I called Apple technical support. After a ten minute hold, the man looked up my account and listened to my struggles. He estimated that the number was used because it was connected to my Paypal account, which was set up on my source, and he instructed me to log in to Paypal to change my user information, then reboot the iPad again. So I accessed Paypal, which would only allow me to change my number after I verified my personal identity, a process which took another ten minutes. I logged back into the iPad, started the process again, and got the same prompts.

“Dad, can I use my iPad yet? It’s been an hour.”

“Just a bit more time, buddy,” I replied, feeling my stomach acid start to build up to uncomfortable levels, and my heart rate increase. I called Apple support again.

“Oh, well if that isn’t working, just create an entirely new profile for your son. You can reboot it and he can just have his own account.”

“I can do that even if he is only ten? And my other boy is seven?”

“Yes, sir. Just go to this link.”

I’ll fast forward here and simply say that I spent nearly 40 minutes setting up those accounts, only to get told that because the kids were not 14, they weren’t allowed to have their own accounts. They had to have profiles created through family sharing on my direct plan, which is what I’d tried to do in the first place.

“God damn it!” I screamed while bringing my fist down on the table.

The kids were shocked, and I immediately apologized. It had been nearly two hours now, I explained, and I was getting frustrated, but I didn’t want to ruin Christmas. My boyfriend calmly offered to help, but I was stubborn and wanted to do it on my own. I retreated to the bedroom and closed the door as the kids kept playing video games.

I took several calming breaths, but I felt my fury bubbling. This should have taken ten minutes. I started the process all over, with both iPads running this time. I used my phone to create the duplicates of my account, then I created a family account for each one of them. And for some reason, this time, it sent the text to my own phone number, my current one, despite my having rebooted the iPads twice before. Once I verified my identity, I was able to create accounts for both kids to play in, and I set up the appropriate parental controls. Another thirty minutes had gone by.

“Dad, we are still playing Kirby. Are you almost done?”

“Almost, monkey! Be patient!”

Then I got into the space to download apps for the kids. I chose a few simple free ones for now, Animal Jam, and Youtube Kids. Both of them required me to send a permission request to myself, presuming I was the kid using the iPad accounts, and I clicked yes on both iPads. An approval link then showed up on my laptop and on my phone, both in my Email and text indicators. Wow, very thorough, I thought. I opened the link and clicked yes for my approval. Then I got a new indicator that stated I needed to receive a text verification code to enter I was really their parent in order to approve the apps. And the text verifier was sent to… you guessed it, my old phone number from 8 years before.

I then entered full meltdown mode. I shook so hard I was crying. I fought the temptation to throw the iPads against the wall and shatter them to little pieces. Why was this so futzing difficult! I felt like the dad on Christmas Story, who takes a wrench and beats the heater in the basement every time it breaks down. I couldn’t believe how aggravating this was!

Somehow I worked through my fury and rebooted the iPads yet again. I created the accounts, I downloaded the apps, I sent the approval notices, and this time it worked. I proudly called the kids into the room to show them their brand new iPads, and then showed them how they worked.

“You can create little animal characters and play this game! You can watch cartoons! You’re gonna love this!”

Both boys were thrilled. They got on their pajamas and then sat next to each other on the couch, the same places where they’d been playing Kirby just a few minutes before. Independently, they each opened YouTube Kids. Then they each, without speaking to each other, looked up ‘Kirby Star Allies’ on the app and began watching someone else play the video game on their screen. They did this for the next 90 minutes, watched a stranger play video games on the internet, on their brand new iPads that had cost an arm and a leg each.

Then at 9:30, they both turned off the devices and gave me huge hugs, thanking me for a perfect Christmas. I tucked them in, sat down on the couch wanting to cry again, and found myself still wanting to smash the screens in with a hammer. All that so they could watch video games that they had already been playing all day.

But I didn’t give in to my violent impulses. Instead, I did what any sane adult would to. I opened a bottle of red wine and closed Christmas out in style.

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Strange Thanksgiving

I woke up to the text message that my boyfriend’s grandmother had fallen and was in the hospital. My first thought was, “Oh, no, Grandma!” My second thought was, “Well, there goes Thanksgiving.”

I’m very fond of Mike’s grandmother. She turned 93 recently, and while a bit frail, she is sturdy and sound. She lives alone and, with the help of her children and her Mormon congregation, she is relatively self-sufficient. She’s tall and lovely, opinionated, and strong willed. She’s a Republican Mormon woman who hates Donald Trump. She is very physically able, strong if slow-moving. She speaks in long breathy whispers, struggling to get air and achieve volume.

My first time meeting her and, well, all of my boyfriend’s family, was 18 months ago. Mike and I had been dating for 4 months by then. On a Saturday afternoon, we packed my kids into the car, drove to their small Utah town, and met the family in a busy Mexican restaurant. We piled in around each other at a round table, the kind where you have to scoot from the sides around and into the center, and there is no way out for that back person unless everyone else gets up. It was Mike and I, my two sons, Mike’s mother and her boyfriend, Mike’s sister and her husband and son, and then grandma, and she was seated right next to me. She had clearly done her homework on me before arriving.

As the kids chowed down on chips and salsa and made loud dinosaur noises, and as Mike chatted with his mom and sister over the table, Grandma leaned close to me, her voice a thick whisper, taking on breaths every half sentence.

“So, Chad, do you mind (breath) me asking you a personal question?”

I smiled at her. “Of course not.”

“If you are gay, (breath) then how is it (breath) that you were married to a woman?”

Oh, Grandma jumps right in, I thought. I gave a canned, rehearsed answer, as this is a question I’ve been asked a lot over the years, about how religious expectations trumped my common sense and reasoning, about how I’d been promised a cure, about how my ex-wife had known I was gay before I came out. I saw Mike’s mom and sister leaning in to hear my answers. The idea of their son dating a man who’d been married to a woman, one who had children, must have been jarring to them. They seemed to accept my answer, and Grandma and I had spent the rest of the meal talking, sharing, bonding. And over time, Mike’s family grew as fond of me as I was of them.

Over the past 18 months, we’d had many long visits with Mike’s family. I’d grown close to them. And so the news of Grandma’s fall, resulting in a cracked pelvis and a broken elbow, was horrible. I woke Mike up with the news, and we talked about the best way to handle the day. Our fridge was packed with an uncooked turkey, red kale, white mushrooms, brussels sprouts, sweet onions, and red peppers, and sacks of potatoes, bread crumbs and the rest sat on the counter. My sons were off with their mom for the day, so we made plans instead to do Thanksgiving dinner the next day and instead go to visit Grandma in the hospital. Mike’s Mom had been up all night with her.

And so, in late morning, we drove an hour north and arrived at the hospital. The place was scarcely staffed, with no one at the front desk and only a few nurses on staff to keep things running. We found Grandma’s room and entered, seeing Mike’s mom sitting to the side exhausted and Grandma in her bed looking more frail than I’d ever seen her.

My heart skipped a beat briefly. Back in 1997, I’d sat at my Grandpa’s bedside for weeks, every day, leading up to his death. And in 2009, I’d seen my own Grandma grow frailer toward the end, fully blind and with little energy though she kept her sound mind and her determined spirit right to the end. They were both beloved to me, and losing them had been devastating. Seeing Grandma in bed now, covered with blankets, with electronic monitors attached to her, broke my heart. We each gave her a light hug and she weakly gripped our hands, then she fell back into a deep sleep, her mouth open fully as she breathed heavily, under the influence of the nauseating pain medication.

Mike’s mom told us how Grandma had removed her emergency monitor briefly the night before and then had stepped into her garage to retrieve something. She’d fallen and then, unable to get back on her feet due to the injuries, had pulled herself across the room on the floor to the phone, where she’d called her daughter for help. Later, they couldn’t get her into the car and had had to call an ambulance to get her to the hospital.

Mike’s mom looked exhausted, but she remained friendly and witty, as she always is. She’s in amazing shape, thin and fit, and has a keen mind and an inquisitive nature. She’d recently graduated college, after going back for her degree in her fifties. I respect her immensely. We warmed a plate of food we’d brought for her out of the fridge and chatted about Thanksgiving, about my sons, about her new granddaughter, for a period of time. She invited me over a few days later to celebrate my birthday.

After a while, the nurse came in to check on Grandma, and ended up staying in the room for 45 minutes, chatting and laughing with us. I could see her trying to figure out the relationship between Mike and I… were we brothers, cousins, roommates, boyfriends? She casually mentioned her gay daughter and her wife, and I confirmed that were indeed partners. The nurse reacted with such joy and enthusiasm, leading to a long discussion about gay family members and how parents react to their children coming out. Mike’s mom talked about Mike’s coming out, 17 years before, and how the world had changed. I talked about my sister, about me, about my nephew and niece all coming out, and about my work as a therapist seeing others do the same. The nurse talked about her daughter. As grandma lay there sleeping, gasping in as much oxygen as she could, we talked about biological theories regarding homosexuality, and found reasons to laugh, and it was strange and somehow delightful.

We left the hospital and made our way home. I folded some laundry while Mike went ahead and cooked the turkey for himself, and while it was cooking, we started watching Sense8 on Netflix, simply because Mike hadn’t seen it before. 3 episodes later, Mike pulled the turkey from the oven and ripped off large chunks of meat for himself, laying them in strips on a plate. I finally got hungry and made myself a slice of toast with almond butter, then mixed together a concoction of plant protein, plain Greek yogurt, almond milk, chia seeds, and frozen cherries, stirring the mixture up and eating it by the spoon. We watched one more episode, binge-watching at this point, as I licked yogurt off a spoon and Mike ate one more slice of turkey, and then one more.

And Thanksgiving, well, it was strange. My typical family chaos moments, with dozens of people swarming through the house and the kids needing lots of attention and my mom cooking for hours upon hours in the kitchen and everyone collapsing into couches as their bodies digested massive amounts of food, none of that was here today. But Thanksgiving was about gratitude. I’d spent my day with the man I loved, showing support to his family I love, and talking about things I’m passionate about. So while it was weird, it was a pretty damn good day.

 

And I have a lot to be thankful for.